FAQs

We are a specialist graphic design agency based in South Wales. We have been in operation for XX years, providing design, websites, and print services to charities across the UK.
One of us is ginger and tall. Fact.
Yes, but only a contract to ensure clarity and mutual agreement on project scope, timelines, and deliverables. You are not committed to any length of time.
No, we do not charge a monthly retainer. Our fees are project-based and agreed upon at the start. If it is easier to agree a retainer, we can arrange that with you.
Payments can be made via bank transfer, and we provide detailed invoices for each project.
Yes, we accept purchase orders from registered charities and recognised organisations.
We have lots of experience in working with other agencies. We are happy to collaborate with your existing agencies to ensure a cohesive approach to your brand identity.
Absolutely. We can follow your brand guidelines to maintain consistency across all your materials.
Yes, you will have a dedicated point of contact to ensure continuity and a personalised service.
Turnaround times vary depending on the project scope, but we always strive to meet agreed deadlines.
Yes, we offer revisions as part of our service to ensure you are satisfied with the final product. Three rounds of revisions are included in the prices we quote. Should you need additional, then we will have to charge a little extra.
We can accommodate urgent projects depending on our current workload. Please get in touch to discuss your requirements.
Yes, we offer a free initial consultation to discuss your needs and how we can help.
Yes, we have the capacity and experience to handle projects of all sizes, from small tasks to large-scale campaigns.
Yes, we are VAT registered, and VAT will be applied to all applicable invoices.
We have great relationships with printers, ensuring high-quality prints at competitive prices, and can manage the entire process for you.
Our costs depend on the specific requirements of each project. We pride ourselves on offering value for money with competitive pricing. Soho quality and Swansea prices!
We specialise in working with charities, it’s what we are good at!
No, we are a proper agency with a great team. All our team members are based in Swansea, and we hang out together!

You can email us at [email protected] or 01792 687707

Ginger and Tall, First Floor, Metropole Chambers, Swansea SA1 3RT

Still have questions?

Services

Ginger and Tall are able to support your organisation with your digital and print needs. We deliver websites through to brochures.

Portfolio

Take look at examples of work from recent clients. See the range of services we can offer to your organisation.

About

We are a team with plenty of experience that are committed to helping your organisation tell its story.

Blog

Looking for ideas and inspiration? Take a look at our blog for a variety of Charity marketing subjects.

Contact

To establish your marketing needs, we offer an initial free consultation, so you can tell us about your priorities and plans.